Mercury Signs, Inc. Purchase Order (PO) Terms and Conditions

Updated 7-13-2023

  1. IF THE SERVICE SCHEDULE DATE CANNOT BE MAINTAINED CALL 919-808-1205 IMMEDIATELY TO RESCHEDULE.
  2. ALL SERVICE CALLS ARE ONE-MAN SERVICE UNLESS OTHERWISE SPECIFIED AND APPROVED IN ADVANCE.
  3. THE TOTAL BILLING INCLUDING SALES TAX FOR THIS PO# MUST NOT EXCEED (NTE) the amount approved in the PO
  4. IF YOU NEED TO GO OVER FOR THIS NTE YOU MUST GET APPROVAL BEFORE PROCEEDING WITH THE WORK. PAYMENT WILL BE DENIED FOR ANY WORK DONE OUTSIDE THE SCOPE OF THIS PO OR OVER THE NTE WITHOUT PRIOR APPROVAL.
  5. YOU MUST CHECK IN WITH THE ON-SITE CONTACT UPON ARRIVAL AND DEPARTURE FROM THE LOCATION FOR EACH TRIP.
  6. ALL WORK REQUIRES COMPLETION PHOTOS TO BE SENT WITHIN 48 HOURS OF COMPLETION. 24 HOURS IS PREFERRED.
  7. IF GOODS ARE RECEIVED DAMAGED, IT IS THE RESPONSIBILITY OF THE VENDOR TO INFORM MERCURY SIGNS INC IMMEDIATELY OF THE SPECIFIC DAMAGE, TAKE AND SEND PHOTOS OF THE DAMAGE,
  8. BILLING SHOULD ONLY BE SUBMITTED WHEN ALL WORK IS COMPLETED FOR THE ENTIRE SERVICE. PLEASE SEND ONE TOTAL INVOICE ONLY. PLEASE DO NOT SEND PARTIAL BILLING. INVOICES NEED TO BE RECEIVED PROMPTLY (10) DAYS FROM THE COMPLETION OF ALL WORK PERFORMED. PAYMENTS MAY BE DENIED IF INVOICES ARE NOT RECEIVED WITHIN THE REQUIRED TIMEFRAME TO MEET THE CLIENT’S BILLING DEADLINES. MOST CLIENTS REQUIRE THEIR BILLING WlTHIN 15-25 DAYS FROM COMPLETION.
  9. ALL INVOICES MUST INCLUDE THE PO#, MERCURY SIGNS INC. SIGN-OFF FORM, A BREAKDOWN OF LABOR AND MATERIALS AS WELL AS A DETAILED DESCRIPTION OF THE WORK PERFORMED, THIS GOES FOR QUOTED JOBS AS WELL. INVOICES MUST SHOW THE QUANTITIES, RATES, AND A TOTAL CHARGE FOR EACH LINE ITEM. ALL MATERIAL DESCRIPTIONS – SHOULD BE SPELLED OUT IN THE ORIGINAL QUOTE AND APPROVED BY MERCURY SIGS, INC.
  10. ALL CHARGES FOR FUEL AND RECYCLING ARE INCLUDED IN THE LABOR AND MATERIAL RATES. NO ADDITIONAL OR MISCELLANEOUS CHARGES WILL BE ACCEPTED. TRAVEL CHARGES MUST BE APPROVED IN ADVANCE.
  11. A W-9 AND COI FOR ALL VENDORS MUST BE ON FILE, AS MANDATED BY FEDERAL LAW, IN ORDER FOR PAYMENTS TO BE ISSUED.
  12. ALL INVOICES MUST REFERENCE MERCURY SIGNS PO# WITHOUT THIS MAY BE RETURNED AS WE ARE UNABLE TO PROCESS THEM.
  13. BY PERFORMING THE WORK ON THIS PO YOU ARE ACCEPTING THE TERMS AND CONDITIONS AS OUTLINED ABOVE AND AGREE TO COMPLY WITH MERCURY SIGNS INC.’S VENDOR BILLING PROCEDURE AND AUTHORIZED PRICING SCHEDULE.

CONTACT US

If you have questions or comments about this policy, please contact us at:

Mercury Signs
7306 Self Storage Road Apex, NC 27523
(919) 808-1205
[email protected]

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